RETURNS
PLEASE NOTE THAT EACH ITEM IS PERSONALLY INSPECTED BY A MEMBER OF THE BENJAMIN WOOLLENS TEAM FOR QUALITY CONTROL BEFORE IT IS PACKAGED AND SENT OUT FOR DELIVERY, THUS ENSURING THAT YOUR ITEM IS IN PERFECT CONDITION WHEN SENT TO YOU.
PLEASE NOTE THAT ALTHOUGH WE HAVE TAKEN ALL POSSIBLE STEPS TO ENSURE THAT THE PRODUCT IMAGES ARE REPRESENTATIVE OF THE PRODUCT AS BEST AS POSSIBLE, COLOURS MAY VARY ACCORDING TO SETTINGS ON YOUR SCREEN AND THEREFORE CAN ONLY BE AN APPROXIMATION OF THE ACTUAL PRODUCT.
GOODS MAY BE RETURNED FOR REFUND WITHIN 14 DAYS OF RECEIPT IF IN PERFECT RE-SALEABLE CONDITION, UNFORTUNATELY, THIS DOES NOT INCLUDE ANY FABRICS & TRIMMINGS AS THESE HAVE BEEN CUT TO YOUR INDIVIDUAL SPECIFICATION (EXCEPTIONS APPLY).
ON THE OCCASION WHERE A REFUND IS ACCEPTED, THE RETURNED ITEM/S MUST BE SENT BACK TO US AT YOUR COST AND WILL NOT BE REFUNDED UNTIL THE ITEM/S ARE RETURNED TO US, COMPLETE WITH ANY FREE GIFT, AND HAVE PASSED QUALITY CONTROL. ON THIS OCCASION, WE SHALL PROVIDE YOU WITH A FULL REFUND OF THE PRICE PLUS DELIVERY CHARGES (IF APPROPRIATE) WITHIN 14 DAYS.
